Billing Portal | Voters

Billing Portal

in progress

Lucas Jans, VP of Product

As a user, I would love a billing portal where I can see my invoices, make a payment and change my credit card so I don't have to spend time and go through support.

October 7, 2022

Amirah Mahmood

Merged in a post:

Please provide invoice copies on the website.

Lori Leduc

Please provide invoice copies on the website.

A day ago

Brandon Brown

Merged in a post:

Billing

Angela Kuzmeskus

Post monthly bill to account so we can retrieve on our own.

Requesting a copy takes at least 48 hours.

September 11, 2023

Dave Christensen, CPO & Cofounder

marked this post as

in progress

Chris Blodgett

Agreed! The billing system is so opaque at the moment. Recently, FMG skipped a payment month and then double billed me the following month, without any communication.

Dave Christensen, CPO & Cofounder

marked this post as

planned

A self service portal is currently planned for Q3 2023

Caleb Kirby

I agree. The current system where emails are sent from FMG asking for credit card numbers is very sketchy. On principle, nobody should ever go along with such an email without verification even if it looks like it's from FMG.